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Support

How to reach us and what to include so we can help quickly.

Where to get help

  • Discord ticket – the fastest way to get one-on-one help. Join our Discord and open a ticket.
  • Email – [email protected].

We reply within 24 hours. Our hours are Sunday–Thursday 10:00–22:00 and Friday 10:00–16:00 (Israel time), with limited support on Saturday.

What to include

To get a fix on the first reply, send:

  1. Your Tebex transaction ID (from the receipt email).
  2. The script name and its version.
  3. Your framework (QBCore, Qbox or ESX) and server artifact version.
  4. The error from the server console or the F8 console – a screenshot or the full text.
  5. What you were doing when it happened.